[WEBINAR] Actualizing Role-Based and Personalized Content

Your technical content is a valuable yet hidden asset: It impacts every stage of your customer journey and forms a significant – and often, the largest – component of your overall web presence. Easy access to personalized content is, therefore, key to the overall digital and user experience for your customers. In this webinar we explore the role of taxonomy and metadata to deliver on the promise of role-based and personalized experiences, taking into account a variety of content types.

The presenter, Joe Gelb, has over 20 years of experience helping enterprises implement, maintain and capitalize on structured content. As the President of Zoomin, he has spearheaded the development of advanced technology solutions for dynamic content delivery.

This webinar was originally broadcast by CIDM (Center for Information Development) at:

technical content,documentation,customer experience,user experience,taxonomy,metadata,personalized experience,content,