You want to sell internationally. But you don't have an unlimited budget? Here's how Zendesk workflow automation can help you. ✅ Get your Plugin now at:
✅ Subscribe: to learn how to AUTOMATE YOUR STORE
✅ Follow us on:
If you want to expand your business, one of the most efficient ways is to localize your website.
You might ask yourself, but how can I provide customer service in multiple languages? It will cost us a fortune to hire agents for every language!
You're completely right! That is why you should start Zendesk workflow automation.
►TIP: Use DeepL Translate for Zendesk
DeepL Translate Translate for Zendesk automatically translates tickets in your own language and translates your reply back to the customer's language.
►HOW IT WORKS
- Open your customer's ticket & click “Translate Customer Message” to see the message in your native tongue.
- Write your reply & click “Translate my message to”.
- The app automatically detects & translates your message into your customer's language.
- An internal note is added to the ticket, showing the message in your own language. That way you can easily keep track.
►FEATURES
- Reply to your customer, using the best machine translation available, for improved customer satisfaction
- DeepL has been chosen as the best machine translation by a factor of 3:1 compared to Google, Microsoft or Facebook
- DeepL is available for Dutch, English, French, German, Italian, Polish & Spanish – for all other languages you can use Google Translate
- View the messages you wrote in your own language as an internal note to better keep track
- Installation with one click
- HTTPS encryption & GDPR compliance
0 Yorumlar