To Buy Crucial Conversations:
I share the top 5 things I learned, including how to reach your goals through dialogue, how to see the other person and how to interpret silence or violence, how to frontload a conversation to help the other person let down their defenses, and how to let go of your own "stories".
From a therapy perspective I was really quite impressed with Crucial Conversations, I expected it to be another book with a behavior based approach to communication skills that leaves others feeling manipulated and annoyed, but instead I found crucial conversations to be an excellent approach to changing yourself in order to have better conversations about difficult topics.
You can change your brain! Check out my online course "Change your Brain: 10 alternatives to medication to change Brain Chemistry" it's packed with ways you can improve your mental health through simple changes that take minutes a day:
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